The Bespoke Process

Welcome to SUZANNE DUNN'S bespoke jewelry design process. Here you will get an overall understanding of our very special custom jewelry design program, the 'Uniquely Yours' program.

Every piece created by SUZANNE DUNN Jewelry is designed, cast, set, and finished using the latest technology, in combination with techniques from years of experience. With SUZANNE DUNN, you receive handmade jewelry that is superior in quality and craftsmanship with dependable service compared to anything you may find off the shelf. 

Design Consultation

We begin the process with a complimentary, private design consultation, which allows us to discover more about you and/or your loved one and discuss any ideas you may have. You are welcome to provide inspiration for the piece, be it in the form of photos of favorite jewelry or anything else that reflects your or your loved one's personality. 

During this initial phase, we will explore the overall style and look you would like to create, discuss which gems you prefer, and look at the different types and finishes of precious metals. We will show you examples of jewelry and offer suggestions to fit your personality, lifestyle, taste and budget. This open, interactive conversation will lay the foundation for achieving the perfect piece of custom jewelry. 

If your jewelry will feature diamonds, we will go through the four C's and review exactly what qualities we look for when choosing a diamond. Every diamond that we sell is ethically sourced and guaranteed to be conflict free.  

Sketching & Designs

We’ll take all of your inspiration, ideas, and specifications and bring them to life on paper, with a critical eye toward durability, timeless design, structural integrity, and staying within your budget. You’ll receive three concept sketches initially, and we’ll go through feedback and revisions until you get exactly what you envisioned. We truly want you to love your design.  

Once we have narrowed it down to one design concept and are confident which direction to proceed, we will then move on to the gemstone stage. 

Diamonds & Gemstones

The next step involves sourcing the exceptional diamonds and/or precious gems that will be used in your design. We responsibly source stones just for you based on your design, ethics, desired quality and budget. At this meeting, you’ll get to see, feel, and hand select each stone that goes into your ring. 

Because diamonds and precious gemstones are a natural product that come in an endless variety of colors, shapes, and sizes, we prefer to begin the design process with specific stones (and their dimensions) in mind. This ensures that the proportions of your jewelry are perfectly suited to the size and shape of the diamonds and/or gems in your ring, necklace, earrings, pendant or bracelet.   

Engineering

At SUZANNE DUNN our jewelry is made with integrity using ethical manufacturing processes that make use of sustainable materials and minimize waste. To minimize the environmental impact of our production we will endeavor to create a large portion of our designs from fair trade gold and silver and ethically sourced stones.

Sustainability is also maintained by using 3D printing technology as a design and production tool. The use of 3D printing technology has also allowed us to bring some of our more innovative and intricate designs to life.

We’ll precisely engineer and architect your design into a 3D CAD model and send you a digital rendering of all angles for your approval. We take the 3D concept to metal and make a casting of your piece; then we hand set your stones, add any handcrafted details, polish the piece and your design is complete.

The end result is a stunning piece of custom jewelry that is absolutely perfect for you or your love one, and will provide a lifetime of enjoyment.   

Delivery

If you are in the NYC area, you’ll come in to our studio for a 30 minute meeting with Suzanne herself to pick up your piece. She’ll talk about care and cleaning, insurance information, documentation on stones, and the SUZANNE DUNN Certificate of Authenticity. 

As a very special part of our ‘Uniquely Yours’ process, each custom piece is presented to you with its own secure link to a personalized mini e-book documenting the journey of your piece from the concept phase to the final product, and includes a personalized message from Suzanne herself.

Unable to visit our studio? No problem. For all domestic custom orders, your SUZANNE DUNN piece will be shipped to you via Federal Express and will include a secure link to its personalized mini e-book, care and cleaning info, insurance information and documentation on stones.

Appraisals

Independent certification is how you can be sure that you are getting a quality diamond that has been accurately graded without bias. All Suzanne Dunn Jewelry diamonds are analyzed and graded for quality by the Gemological Institute of America (GIA), one of the most respected and accurate labs in the diamond industry. To verify a diamond's quality before purchase, be sure to review its Diamond Grading Report or Diamond Dossier. It is also good to know that your purchase of a custom-designed ring, pendant or pair of earrings from Suzanne Dunn Jewelry comes with an appraisal that includes the retail replacement value of the item for insurance purposes.

Meet with a Designer